Privacy Policy

Privacy Policy


Identigate Integrated Solutions Ltd (“Identigate”) is committed to ensuring the privacy of all users’ (“Users”) information.


This Privacy Policy applies to all personal information submitted by Users on the and websites (the “Websites”) & any mobile applications (“App”) or emailed to Identigate, and any information that may be automatically retrieved through the services that Identigate offers on the Website or any mobile applications (“Services”). Any person that utilises the Services in a manner without creating an account shall be deemed a “Visitor” until such time as they create an account with Identigate and become a User.


By accessing the Website and/or using the Services, all Users and Visitors consent to the collection, use, disclosure, storage and processing of their information in accordance with this Privacy Policy.

Changes to Privacy Policy

Identigate may amend or update this Privacy Policy from time to time, with or without notice to Users or Visitors. All Users & Visitors agree to be bound by the Privacy Policy that is in effect at the time they access the Website and/or use the Services.

Personal information

In order to use the Services, all Users & Visitors will need to submit certain personal information such as their email address, name, address, telephone number, location, employer, gender and date of birth. Users may be asked to submit further information from time to time.

Use of information and data

The personal information that Users & Visitors provide will only be used in connection with the Services offered by Identigate, to communicate with Users in relation to the Services or to co-operate with any government, industry or regulatory authorities. Identigate will not disclose any information regarding the details of any Visitor attending a site which is registered on the Service. Identigate from time to time may contact a User (but not a Visitor) for account support purposes, support desk or for marketing purposes relating to the Service regarding features or promotions.

Disclosure of information

Unless expressly authorised to do so by the relevant User, Identigate will not disclose any User’s or Visitor’s personal information to any third party except where the disclosure relates to the purposes for which the information was collected (as stated above).


Identigate takes reasonable steps to protect the personal data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us via email or input into our Services.

Access to and updates of information

Users may request at any time to see the personal information that Identigate holds on its behalf or to correct or update any personal information (to the extent that Users are unable to do so on the Website). Please email Identigate at

Storage of information

Identigate will securely store User and Visitor personal information in any country which Identigate may from time to time offer its Services. Users’ personal information may therefore be transferred outside of Kenya.


Identigate may hold User & Visitor personal information both before and after the cancellation of each User account, but only for as long as Identigate is lawfully entitled to do so.

Business transfers

We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Also, if we (or substantially all of our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information would be one of the assets transferred to or acquired by a third party. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.